The Emerging Landscape for Retail E-Commerce
نویسنده
چکیده
Online retail sales of goods and services are projected to grow from $45 billion in 2000, or 1.5% of total retail sales, to $155 billion in 2003, and to $269 billion in 2005, or 7.8% of total retail sales projected for that year (Dykema 2000). In addition to this substantial growth in online sales, consumers increasingly rely on information collected online to research a lot of purchases that are concluded over traditional "bricks and mortar" channels, especially for high value durable goods, such as electronics and automobiles. Such purchases influenced by the Internet are estimated to grow from $13 billion in 2000 to $146 billion in 2003 and $378 billion in 2005 (Dykema 2000), or 10.8% of projected retail sales. This would bring the total retail sales affected by e-commerce in 2005 to $647 billion, or 18.5% of total retail sales.
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